About Us

MISSION

You know it – good customer service is hard to find. Our mission is to provide attentive, relationship-based service at every level. We are available 24/7, 365 days a year. We offer dedicated Customer Service representatives to assist you, from reservations to billing. We provide individualized attention and personalized service. We listen. We partner. We give out-of-the box solutions.

Unlike many of our competitors, Luxury Shuttle Group are employees, and are not independent operators. This allows us to control the quality of each customer experience from beginning to end. Luxury Shuttle Group employees attend rigorous at-hire training and pass an extensive background check and drug testing. During their tenure, we continue to conduct random drug checks and DMV monitoring. Safety and reliability are cornerstones of our service.

Your time is sacred. While in a Luxury Shuttle Group, feel free to conduct business, relax, or prepare for an important presentation – confident that the driver is taking every step to ensure your safety and that your journey will be maintained in the strictest of confidentiality.

HISTORY

Our team of founders are Military affiliated and Limousine transportation industry. They built strong and loyal relationships with executives in the corporate and television world. They started Luxury Shuttle Group – a respected shuttle service in Los Angeles- reliably moving travelers, from all over the world to/from the Airports of LA County and the best shopping destinations Los Angeles has to offer.

We understand our clients’ culture and requirements, and we respond accordingly. We know that our customers, large and small, appreciate the value this brings

 

Copyright 2012 Lil Luxury Group. All rights reserved.